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CE-005 Medical Errors Part 2: Root Cause Analysis

ANCC-approved 1.0 CE hour for nurses on medical error root cause analysis. Covers RCA methodology, the 5 Whys and fishbone diagramming techniques, human error vs. at-risk vs. reckless behavior classification, and corrective action planning.

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CE-005 Medical Errors Part 2: Root Cause Analysis
  • Certificate upon completion
  • Flexible, self-paced schedule
  • Mobile & desktop access
3 modules Structured learning path
4.8 ★ Average rating
Beginner No prior experience required
~10 hrs Flexible, self-paced
98% Learners satisfied

What you'll learn

Facilitate a root cause analysis (RCA) following a sentinel event
Apply the '5 Whys' and fishbone diagram techniques to identify contributing factors
Distinguish human error, at-risk behavior, and reckless conduct in event review
Develop corrective action plans that address systemic causes, not just individuals

Skills you'll gain

Root Cause Analysis Fishbone Diagramming Behavior Classification Corrective Action Planning

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Course curriculum

  • RCA Methodology

    Structuring a root cause analysis after a sentinel event. (20 min)

  • 5 Whys & Fishbone Tools

    Practical techniques for identifying contributing factors. (20 min)

  • Corrective Action Planning

    Turning RCA findings into sustainable systems fixes. (20 min)